About Us

For The Ordinary customers, the sections below set out the store and its service commitments. This page applies specifically to theordinnay.shop.

The Ordinary: service commitments
This service commitments section covers orders and visits through theordinnay.shop for The Ordinary. Our service commitments are straightforward: transparent product information, free standard U.S. shipping, responsive assistance, secure checkout, and a 30-day no-reason return and exchange option with return shipping paid by the store. We do not rely on invented brand stories or unsupported product claims; our goal is to earn trust through consistent service and policies customers can understand.

Details from The Ordinary on questions and support
For The Ordinary customers at theordinnay.shop, this section explains questions and support. Questions about our store or products are welcome at Support@Theordinnay.shop or 9716783825.

The Ordinary: our store
Customers using theordinnay.shop can rely on the following The Ordinary guidance about our store. The Ordinary operates as an independent online store offering a carefully selected range of The Ordinary. We aim to make product discovery clear, ordering straightforward, and post-purchase support dependable.

Merchant Information
Business name: The Ordinary
Brand name: The Ordinary
Email: Support@Theordinnay.shop
Phone: 9716783825
Physical address: 175 Saint Julien Ave, Lafayette, Louisiana, 70506, United States